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SysAid review
Director of operations at a computer software company with 1,001-5,000 employees
Quite stable with good pricing and a clear user interface
In terms of the main ITSM tool, the product is not good at automation which is the main reason we are looking for a different option and migrating away from it. Monitoring in our organization needs improvement in several areas which are not supported by a tool. At the moment we are looking for an advanced monitoring tool, which is using AI...
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