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SysAid review
Head of ITSM and Application Solutions at a tech services company with 11-50 employees
Straightforward to set up with good technical support and decent pricing
I really like the SysAid self-service portal. It's very customizable and we can customize it to fit our needs rather well. They have a good workflow designer and it's very easy to configure everything. You can configure anything at a code level or we can configure everything with some basic knowledge without having to go do code-level...
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