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SysTrack review
Gaurav Chandola
Gaurav Chandola
Senior Associate Specialist at a financial services firm with 1,001-5,000 employees
Helps the service desk to achieve resolution without having to escalate to L2/L3 ,...
If they can integrate some kind of remote administration tool, like the LogMeIn tool, it would be helpful for the DDS team members, as well as for the global team members. We need not search for an additional tool for troubleshooting purposes. Currently, we are using one tool for governance and then we have SysTrack for monitoring the...

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