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Engineering Aide at a government with 1,001-5,000 employees
The most important feature is remote access.
I only use TeamViewer for troubleshooting methods when the students or staff members are unable to come to the IT desk. * The most important aspect of the software is remote access * Helps alleviate confusion with directions over the phone * Security: The user can input their credentials, personal information such as usernames, passwords,...
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