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CTO at a tech services company with 51-200 employees
Easy to automate processes and very stable but some of the scripting is hard
One of the most valuable aspects of the solution is that we are able to automate a process that doesn't have an easy API or integration. It’s an easy way to complete an outcome without having to read another application. I have seen a reduction in human error. The assumptions that agents were making previously via verbal communication...
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