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Intelligent Automation and Artificial Intelligence Leader at EY at a financial services firm with 10,001+ employees
Eliminates manual errors but there should be a broader transformation initiative
The path forward is probably to tie this all together in a platform and look at the workflow automation. At this point, we are doing snapshot automation, point solution, and staff automations. The term RPA itself is a misnomer, it never was a robotic process, it was robotic task automation. We are automating tasks and the way to get away...
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