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Sr IT Business Analyst at a energy/utilities company with 501-1,000 employees
The payroll function is valuable.
Customer Service: It seems our NSR changes quite frequently (because of good opportunities for the NSR). However, I've spoken to so many new people lately (not my NSR) that customer service is sometimes frustrating. Technical Support: Level 2 support is not frequently needed; however, most of them are good at what they do.
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