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Senior Payroll Operations Manager at a comms service provider with 1,001-5,000 employees
It offers a full suite of integrated HRIS
Like most SaaS providers today, the improvement potential lies in the service offering rather than the product. Prompt, knowledgeable, SME service is a must-have to support product champions. I personally preferred the tiered service solution they had five years ago to the current solution where first level support relays information back...
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