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VMware Aria Operations review
Executive Title Business Development at a tech services company with 11-50 employees
Enables us to automate redundant tasks, it's like having extra people on hand
The most valuable features for us would be the automation of the redundant tasks. The implementation of ServiceNow is huge for us as we are essentially a cloud provider to the campus. It'll allow us to automate a lot of tasks that constituents need done. I have found it to be intuitive and user-friendly. From what I've used it, it's been easy.
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