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Technical Writer at a hospitality company with 501-1,000 employees
We can develop user assistance directly without redirecting users, but it requires...
Customer Service: Excellent. Our reps are very responsive and work with us to configure walk-thrus in many different ways to present the information that we need for users. Technical Support: Excellent via email and working with support, but as a technical writer, I wish the online help content was better. It covers the basics but doesn't...
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