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Tools Engineer at a energy/utilities company with 10,001+ employees
On-Demand technical support is excellent. Quick to respond and resolve any issue.
* Reporting could always be improved. Most of the data for events could be exported to csv files, but sometimes multiple csv files have to be combined to provide a full picture of multiple events for one issue. * Integration assistance. While they do have an extensive library of integrations, sometimes those integrations or custom...
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