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xMatters review
ITSM Tools Lead at a energy/utilities company with 1,001-5,000 employees
Having our users manage their own notification devices within the tool is huge,...
Using xMatters to notify our IT and Emergency Management partners is vital for bringing back IT services and notifying our partners about emergencies. Having our users manage their own notification devices within xMatters is huge, since it takes the burden off our datacenter. In the past, the datacenter would have to keep up all the on-call...
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