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xMatters review

it_user803532
Director at a retailer with 1,001-5,000 employees
Reduced the time it takes to resolve major incidents
We have reduced the time it takes to resolve major incidents through xMatters’s conference bridge management solution. Instead of a service desk agent sending an email or manually calling multiple resources to join a bridge, xMatters directly calls the appropriate resources simultaneously. In addition to streamlining the conference bridge...

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