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Head of Customer Relationship & Operations - Digital Division at a leisure / travel company with 10,001+ employees
Creates business rules and workflows without the need to code.
I would expect to see more Zapier-own-built apps that provide business rule capabilities. The current apps are basically acting as an interface. It would be interesting to be able to create business rules within the Zap, connecting to databases and such. For more detail: Zapier has a set of self-developed apps- webhooks by Zapier, Formatter...
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