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Project Coordinator at BlackSquare Inc.
We have integrated it with Slack and we get customer updates in real-time.
I'd say that the integration options that Zendesk offers are the most valuable features to our team. We eJIRA as our internal development software, and Zendesk's integration provides us the ability to create new JIRA tickets based on the information that we receive from our clients. This feature allows are team to be as efficient as...
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