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Zendesk review
Zendesk Specialist at a tech services company with 51-200 employees
We are more accurate on multiple channels and we get a lot of data from the system...
We had a homemade web based solution before, and we needed something new. The question started with: do we keep developing on our own system or do we get an out of the box solution and work from there. When we stumbled upon Zendesk there was no question. The level of functionality would take us too many man hours to create ourselves and...
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