free case study: Anna Romanoff's unbiased review of Zendesk
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Zendesk review
Anna Romanoff
Senior Application Support Engineer at a tech services company with 51-200 employees
Fast, stable, and easy to use
Zendesk used to have a whole reporting tool, which they have actually terminated. That has been a small blow for us, however, it used to be a feature where they had that tool that allowed you to just have reports on the go, on the fly. They should bring this feature back. They have something called Zendesk Explore, which isn't as good as...
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