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Zendesk review
IT Administrator at a tech consulting company with 51-200 employees
Simple and excellent customer support application, but new features are require
1. As per my experience Zendesk is a very impressive, efficient and convenient web based help desk application. 2. It delivers elegant ticket management. It is easy to manage and has a self-service community platform. 3. Multiple features are available to configure and to use Zendesk like chat, Twitter, Facebook, performance meter. 4....
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