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Zendesk review
Architect at a consultancy with 501-1,000 employees
Its customizable features, sandbox, documentation and support are great, but the...
We were able to get up and running with Zendesk in a very short time. While our IT department uses Zendesk for it's internal ticket handling, my team uses Zendesk to integrate with a web app on a project for a client. We're able to build a robust web app including help desk functionality that makes the product owner and client very happy.
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