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Zendesk review

it_user245391
HR Source Specialist at a computer software company with 1,001-5,000 employees
It helps out in organizing all our tasks, but it needs the ability to merge tickets.
Getting through the recruiting process has been a lot smoother. It's easier for our team to follow up with candidates and check what stage they're at (such as if they need an offer drafted, or if they need a background check initiated). It has also been very helpful with scheduling interviews, especially when we get 20+ requests at what...

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