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Zendesk review

it_user415359
Customer Experience Lead at a tech services company with 51-200 employees
The most valuable for me is the home option because I can easily sort my open...
We can check how fast we can help customers with their inquiries, how customer satisfied with our services using satisfaction score, we also could managed which matrix that we need to improved our performance, and last but not the least, we also can help customer inquiries from Facebook or live chat using this product.

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