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Subject Matter Expert at a tech services company with 501-1,000 employees
I managed to whip up a temporary support platform within a day, and got it...
We had struggled with our existing support ticketing system for years due to expense, constant downtime, and excruciatingly poor performance. I discovered Zendesk by chance, managed to whip up a temporary support platform within a day, and got it officially implemented and signed off within a month. We managed to prove cost savings...
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