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VManager, Product Catalog, Quality Control & Customer Service at a retailer with 51-200 employees
The 'mark as spam' and setting up tickets with certain titles to be automatically...
This is pretty much the only customer service solution I've used for this purpose so can't compare it to anything else. It gets the job done and there's not much to complain about in terms of functionality and results. It'd be nice to have them check in from time (or once a month), examine our usage and relay any information that they think...
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