free case study: Amit Kawadiwale's unbiased review of Zoho CRM
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Zoho CRM review
Amit Kawadiwale
Senior Product Manager at quickwork
Useful synchronized calendar, beneficial customer route locator, and reliable
Zoho CRM has a rule engine or a place where you can set certain rules. That's not evolved very much. They could improve this within the platform. There are automation or workflow features that could be improved or evolved. In the solution, I can do a lot of operations, but it has certain limitations in its flexibility.
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