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Zoho CRM review

it_user190863
Client Partner at a tech company with 1,001-5,000 employees
Although Zoho CRM is easy to use the social collaboration platform needs to be...
Customer Service: Only chat is available, connecting over the phone is impossible. Some of the questions I had trouble getting answers to were: * How to fetch reports * Initial training links * Integration of different Zoho products. * Best practices about how to use Zoho CRM Technical Support: It’s Ok, again it's only chat support.

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