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Zoho Desk review
Vadim Adams
Vadim Adams
DIrector at Wolflogic
Great at capturing contacts and managing inbound online inquiries
Zoho has the ability to capture all contacts across all channels with a customer. It also enables social media functionality so that if a customer mentions your brand on Twitter, it creates a ticket for that. Customer contacts are in a single location and can then also be used to reach back out to customers if required. Zoho has good...

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