free case study: Menelio M. Patapat Jr.'s unbiased review of Zoho Desk
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Menelio M. Patapat Jr.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees
A good ticketing application that is easy to integrate with other tools
I would definitely recommend the solution to those planning to use it since it is a good product. We purchase Jira or ServiceNow for ticketing. We purchased WordPress because there's the whole site. At times, people purchase a developer that cannot perform. They can do the development software part in just the days. When you do it in Java,...
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