Aruba Instant Reviews

In my company, we use Aruba Instant since it is a very light product for installations, and it provides summaries, making it a good choice for customers.

The product works well in terms of mobility. When users want to migrate from one location to another, they face no problems with connectivity.

In my opinion, Aruba offers nice products.

The support offered by Aruba is slow. For improvement, I would like Aruba to offer faster support to users and more customization options.

I have been using Aruba Instant for seven years. I might update the product for access points supported by Aruba. In our company, old access points have not been updated since they have reached the end of life. My company is a reseller of Aruba products.

The product's stability is good. Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution an eight out of ten since its scalability is good.

The product's installation procedure went very well, and there was only very small troubleshooting required because of some compatibility issues of the product with the tools from other vendors. Aruba works very well with devices from the same vendor. Sometimes, when our company wants to connect Aruba to devices from other vendors, we face some minor issues which are not very problematic.

My clients use the solution in small locations like shops, warehouses, and similar places. The number of uses of the solution depends upon the number of access points at those locations.

Around 20 of my clients use Aruba Instant. My company serves small and medium enterprises.

The solution's technical support is very nice. I rate the technical support a nine out of ten.

Positive

On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup a nine since it was an easy and straightforward process.

The solution is deployed on-premises.

I rate the product's price a five on a scale of one to ten, where one is cheap and ten is expensive. It offers good relations between functionality, compatibility, reasonable price, and a range of nice products.

I rate the overall product an eight out of ten.

I primarily use the solution for my WiFi.

The solution provides a very good end-user experience. 

It's easy to manage the wireless. I can make a mesh. I can make connections to other access points without wires. I have several WiFi routers and can connect them seamlessly.

It's very transparent. I can see how my bandwidth is being used and I can control that.

The access point has a firewall inside to see my applications and the kinds of applications I am using.

The most valuable aspect is the potential to have it cover all my devices and I can see the applications and make a policy around them. The monitoring is very good as it does help me build out policies around the access points. 

The security features are very good. 

They could offer a new model for access points that are outdoors. They don't have an outdoor WiFi Six in their portfolio right now.

They should maybe make the sites bigger. While you can have extension nodes, you can only have 25 devices only. That is too small for some companies. 

I've been using the solution for a year and a half. 

The stability depends on the cloud and what stability the cloud has. I haven't had any issues where the service has gone down. The stability has been 100% stable for me. 

You can have 25 devices on one site. 

For example, in the case of a hotel, you might have one site for the lobby and one site on another floor. You might have WiFi for one site yet you won't have roaming. You need to have sites.

If a company needs more, it can buy an enterprise solution. This one has limited scalability.

I've never contacted technical support.

I have not really used another solution, aside from an offering from my ISP. 

The initial setup is very straightforward. You do not need a specialist. You just have to open the box and read some documentation. I have to download an app on my phone and scan a QR to enter a website. I gain access to a Wizard. Through that, I look for my device and start the process. I go through it step by step. Even if you have no expertise in technology, it's very simple.

I'd rate the ease of setup ten out of ten. 

The full deployment took about five minutes. You only have to configure the first IP. After that, you don't have to configure anything. It's very fast. Even if you have 25 IPs, you only have to configure one, and then the others you just have to power up.

I handled the setup myself. I did not need any outside assistance. Everything I needed was in the box. 

I have seen a good ROI. I've been more productive working from home and this solution facilitates that. It ensures we are safe and protected and the network can help us to be more stable.

The pricing is reasonable. I'd rate it seven out of ten. 

Whether it is affordable to other people depends on who is buying it and what they need it to do. It's not like TP-Link or something like that. There are a bit more features. 

There are also other solutions that are cheaper than this, however, they may not work the same. 

There are no additional costs. We pay just one price for the device itself. I'm not sure of the exact price. It might have been around $100.

I did evaluate other solutions previously. I understand what other solutions can do, more or less, however, I choose to use Aruba since I know what it can do and it offers a good price. 

I'm a user and also a distributor. 

It has devices that are switches and access points and it is managed via the cloud and the cloud is free. It's all unified. 

This solution can integrate other solutions, such as Clear Pass. You can easily configure it to connect to a radio server, for example. There are a lot of great advanced configurations.  It's very flexible. It's a very capable product. 

I'd rate the solution ten out of ten.

I use the solution for managing switches remotely.

It is a good solution. It is straightforward.

The security features must be improved.

I have been using the solution for six years.

I rate the tool’s stability a ten out of ten.

I rate the tool’s scalability a nine out of ten. We have more than 2000 users.

I am satisfied with the technical support.

Positive

I rate the ease of setup a ten out of ten. The deployment is easy. It takes a few minutes to deploy the tool.

The product is reasonably priced.

We can configure the solution using our phone even if we don't have a laptop. It is very easy. We can manage it from wherever we want. Overall, I rate the solution a nine out of ten.

Our company has about 25 access points, and they integrate Aruba Instant. We have authentication integrated with Windows in the main controller for each employee. We also have a guest net portal.

We like that we can assign our employees based on authentication over Windows in the main controller. We couldn't do that with Cisco, so we switched to Aruba for that feature. Other solutions have end of life for devices, but Aruba does not. Cisco becomes completely useless at the end of life.

There is an issue with flooding to the Aruba access point on the ports. The flooding comes from the file transfer, but the two hosts that do the file transfers are on wire, not a wireless connection. So it's strange that we can see that graphic on the access point. We still don't know what is causing the issue. It may be a setting in Aruba, but we don't know. So we are trying to resolve the issue first before contacting technical support.

We have been using this solution for about three years, and I believe we're using version 8.0.9.2. It is deployed on-premises.

Apart from some of the issues we are currently facing, the solution is stable, and we are satisfied.

It is a scalable solution, and we have about 120 users and clients connected to wireless daily and management of the networks are done within by company.

We have not contacted technical support before.

The initial setup was straightforward, and the deployment was completed in-house.

We have a return on investment.

We did not evaluate other solutions before choosing Aruba Instant. We attended a presentation by Aruba, spoke with some Aruba engineers and then decided to try the solution.

I rate this solution a nine out of ten, and I would recommend this solution to others.

We primarily use the solution for connecting to our WiFi network. We use it to communicate with our internal network. It connects everything - telephones, tablets, et cetera. It's our company network.

This is a very solid product. It is very powerful.

The product offers a single management point.

Its features are excellent. 

The solution helps us to communicate internally effectively.

The administration functionality is very easy. It's very easy to configure. Plus, it has a lot of functionality in general.

The security is very good.

We have found the solution to be very user-friendly, especially compared to other products. 

It is easy to integrate with your network.

You can look into your network and see its health and usage very easily.

Troubleshooting problems is very simple.

The product is very simple to set up.

It can scale well.

The solution is stable and reliable. 

In general, they've done a very good job with the solution. 

However, we would like to see more done in the reporting. They should enhance reporting and add more features. 

We're always looking for more features and functionality. They should continue to do regular updates and continue to add to its capabilities, specifically around cloud functionality. It would help us be ready for what's next in the industry.

Technical support response times can be better.

I've been using the solution for six or seven years. 

The solution is very stable and reliable. I'd rate it nine out of ten. If you do the right setup and there are no misconfigurations, it will run for years without any problem. 

The solution can scale. I'd rate it nine out of ten for its ability to expand. 

We have around 12,000 or more end-users. We're a big company.

We've dealt with technical support and they are fine. However, response times could be faster. 

Neutral

I've had experience with Cisco. However, Aruba is more manageable. It also offers faster support.

The product is very simple to set up. It s not complex at all. If you have some prior knowledge, it is very simple to implement. 

There is very little maintenance. Often, no one needs to do anything, and it is stable for years. If you do the right setup, you don't need to worry about it. 

We have consultants that assist with the implementation process. 

The price is okay. However, it depends on the project. If you have a big project, you can get a good price. Also, you have lifetime support from Aruba, which is great. That can save a lot of money over time. 

I'm a partner with Aruba.

The solution offers a lifetime warranty.

I'd rate the solution eight out of ten. It is an exceptional solution. 

It is a solid, easy-to-use product with very good features. You can size it to fit your needs regardless of the size of the company. On top of that, it is simple to troubleshoot and is very fast to deploy. If you have an SLA with a two-hour support time, you will get faster support. It's good to consider SLAs at the outset.

We primarily use the solution for surfing and browsing. Students would use it for social media. Professionals might use it for video calling or video conferencing as well. These would be the cases.

I really like the Instant On app. It keeps giving me feedback on whether one point is connected or not. I don't know which category this would fall under, yet that's what I really care about. I want to know which access point is currently on, whether it's connected or not, and if it serves the users that are connected to it.

That would be the main thing I would care about in an app since, with other configurations, you can figure out everything on your own. You just need to stay alert, and constantly knowing if that node is on is very useful. 

I like the notifications. I really like that it gives me those reports in terms of whether those access points are on or off. 

Overall, the product is good. It is scalable and reliable. 

The restart time should be improved. Whenever one access point has to restart, it takes about 15 minutes to get back in business, and that's a long time. Whether it's some kind of a malfunction or a software update, it takes really long for it to get back up. That would be my main issue.

When you look at networks, it's not really all about the access point. It's also about the other products you need to connect to, and when it comes to the kind of devices and products here available in my market, they're usually slow to get here. For example, if you talk about Wi-Fi 6, Wi-Fi 6 has been deployed in Europe and the US for about a year or two years now. The only AP I have that supports Wi-Fi 6 is the AP22. However, I'm not sure about other products that can utilize the Wi-Fi 6 anyway. If you talk about laptops, I'm not sure if they all support Wi-Fi 6 or if they are available here in my country. You usually get those improvements by default if they are going to launch a new product. I hope this happens with Aruba.

I've been using the solution for a year and a half now. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze.

The solution can easily scale. 

You can even make points talk to each other using the cable or a wireless signal. It's really nice.

We have 200 to 300 people using the solution right now. 

I haven't tried any technical support. 

I haven't tried many access points. However, I've worked with Fortinet and FortiApp, and of course, I've worked with Aruba and when it comes to restarting an access point, the time to get back up and online and connected and all that is much shorter on Fortinet. 

The Aruba implementation was really easy. All you need to do is create an account and then tell it whether you want it to be an extension of your current network or to assign different IP ranges. Then, you set up the networks, and that's it. It was up and running in 15 minutes or less.

The only issue is when you add your access points, it takes about seven to ten minutes to be discoverable by the app. That's about it. That's about the worst thing when it comes to timing - to discover that there's a new access point connected. That said, once it's connected, it's up and running in no time.

We do not need many admins for maintenance. We just need one. It's basically my assistant and me, and we're funded. I've had no issues with it whatsoever. 

Unless it's a hardware problem - and I have not experienced that yet, and I hopefully won't. You might need to contact the manufacturer themselves to do the work to get it fixed. However, I haven't experienced anything like that yet.

I'm located in Palestine. I bought it from another person who got it from the main distributor and got it to me. This is how it works. While it depends on the model, compared to other products, it's fairly priced.

I'm not sure about pricing worldwide since it could be different. However, it's one of the cheapest solutions here or the more affordable solution. Fortinet is much more expensive, and Unify is even more expensive. If you look at the package as a whole, you're much better off with Aruba. As a business, you always need discounts and cheaper products. If it got even lower, they would get more market share.

We pay about $300 per access point. Fortinet is about $500. It's a one-time fee. 

I'm a customer and end-user. 

I do have a firewall. However, I manage all the Aruba devices through the cloud, the Instant On Portal, and the Instant On app.

I'd rate the solution eight out of ten based on the slower restart time. 

Most people, when they're connected to it, they're satisfied. I have more than 40 or 50 clients connected to each access point, and they're usually satisfied with the service. The coverage could be a bit improved, and we need more control over the radios. It's done automatically via the AP, and sometimes you might want to control that yourself - yet there's no option to do that, or, at least, I have not figured that out yet.

I like the Instant On switches and the AP22

For on-premises, I would rate the scalability a seven out of ten. For on-prem, if I want to integrate two more controls, and I want to extend my network , and add a couple of access points that need to be integrated with my network, I have to do the configurations and all. So that will be each and every time, as and when the users expand, the Wi-Fi solution expands; I need to do the configuration settings on all other controllers.

There is room for improvement in scalability for the on-premises deployment model. 

I have been working with the solution for the past eight years. Currently, I work with the latest version of the solution.

The solution is highly stable. I rate it a perfect ten. 

The scalability of the solution is a perfect ten on the cloud. I have positioned it for enterprise, and I have also positioned it for medium and small businesses.

For on-premises, I would rate the scalability a seven out of ten. For on-prem, if I want to integrate two more controls, and I want to extend my network , and add a couple of access points that need to be integrated with my network, I have to do the configurations and all. So that will be each and every time, as and when the users expand, the Wi-Fi solution expands; I need to do the configuration settings on all other controllers. 

But if it is in the cloud, if it's on the cloud, I just need to add the control. I just need to add the MAC ID; that will be easy for us to extend it.

I would rate your experience with the initial setup a nine out of ten, where one is difficult and ten is easy.

The deployment model also depends on the customer inputs. We usually prefer to go with Amazon Cloud if they already have an existing Azure. 

The deployment duration depends on the customer to the customer; it varies. It depends on the architecture, number of flows, number of access points, and users, too. Because it is based on the number of users, if the architecture is huge, it may take up to one month. Sometimes, it may finish in just two days. It depends on the users.

The ROI is visible. This product is a day-to-day requirement for the customers. Most of the customers will come up with their laptops or BYOD devices. All those things. So it's a mandatory thing for them to set up the network and to run their show.  

I would rate the pricing a five out of ten, where one is cheap and ten is expensive.

If a Small and Medium Business (SMB) customer wants a plug-and-play deployment, we recommend considering Aruba Instant.

Our clients use it as a Wi-Fi access point.

The installation is very simple.

We've limited the security feature, which I found valuable, and that allows two separate networks, one for the company and one for a guest network. During installation, it is very easy at that point to divide it.

The connection to it through the interface is nice and easy, and everything can be done through the interface.

The only issue we've had is getting equipment supplies. The availability of the APs that I want to use has been an issue. It took almost two months to get them the first time. I've ordered a few more for another client, and they're still on back order. It has been over a month now.

We've been working with this solution for about a month and have installed it for two clients so far.

So far, it's been very stable.

We deal mostly with small businesses, and for them, I think it's an easy solution with easy deployment and scalability. It is very easily scalable.

We plan to use Aruba Instant as our solution for small businesses.

Technical support was adequate when we did our first installation. We contacted them just to make sure that we were doing it properly, and they were very knowledgeable. It was great.

Positive

One client used a basic ASUS router.

One of the clients switched because their previous solution was done, and the other did so because they were expanding their warehouse and wanted something more.

The initial setup was straightforward and very simple. The deployment was done in a few hours.

We implemented it ourselves for our clients.

It's a one time cost, including the upgrades, but you have to pay on a yearly basis if you want support.

The price is in the middle in comparison to that of competitors' products.

We looked mainly at Ruckus, but Aruba Instant On's interface was nice and user friendly as well.

Aruba Instant On is a good solution for small businesses. I would rate it at eight on a scale from one to ten.