Comparing Fortinet FortiGate and Sophos XG based on user reviews reveals distinct contrasts in user satisfaction levels, setup complexities, and interface experiences. FortiGate's customer service varies significantly, with some users satisfied and others seeking improvement, while Sophos XG also sees mixed support reviews but with emphasis on the need for more tutorials and documentation. Deployment times for FortiGate can extend significantly depending on the project, contrasting with Sophos XG's faster, albeit sometimes technical setup. FortiGate's interface and performance have been criticized for complexity and sluggishness, against Sophos XG's calls for a more intuitive interface and streamlined reporting. Licensing and costs are mixed for FortiGate, with some preferences over competing brands, whereas Sophos XG is noted for its reasonable, albeit varied, subscription pricing. Valuable features for each highlight FortiGate's robust security and customization, versus Sophos XG's emphasis on infiltration prevention, user-friendly monitoring, and comprehensive security solutions, displaying their individual strengths tailored to different user priorities.
The summary above is based on 426 interviews we conducted recently with Fortinet FortiGate and Sophos XG users. To access the review's full transcripts, download our report.
"Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
"I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment."
"Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this."
"Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so."
"This is an easy solution to deploy."
"The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."
"It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall."
"This version is stable. I don't have any issues with this solution, in our environment, it works well."
"The SD-WAN feature stands out as the most valuable aspect."
"What I have found most valuable with the Sophos XG is it's a key component of the Intercept X EDR environment. You have to have it to receive the full benefit. If you've you are using Sophos SG firewalls, they're great firewalls and in many ways, I prefer them to the Sophos XG. Since I have set them up, programmed them, and manipulate firewall rules, et cetera, the Sophos SG's a better interface. However, the Sophos XG's very powerful. I prefer it over other solutions I have used, such as Cisco Meraki and SupportNet, I don't like them. They're not very friendly to people who have to set them up and implement them."
"The solution seems to be very easy to use."
"Great interface and in-built help is very intuitive."
"The firewall functionality and unified threat management are the most useful features."
"A valuable feature involves the solution's manageability."
"Web filtering is easy enough to deploy, manage, or make exceptions to."
"This solution is very user-friendly and even a non-professional can configure the policies."
"One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."
"There is one big configuration file with no separations for the unique VDOMs. Maybe they could separate individual VDOM configuration files with the root VDOM configuration file referencing the individual VDOM config files."
"The monitor and the visibility, in this proxy, is very weak."
"FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment."
"They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down."
"They should offer special pricing to premium partners and customers."
"It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go."
"With FortiGate, the main complaint that I have heard is about the technical support."
"Sophos XG does not have the ability to disconnect a user."
"Scalability it is a bit limited. We did a sizing exercise before the purchase. But that was just to fit our current needs. There was no room for having an option to upgrade the device. The only option that we have if we are grow in the near future, is to go for another model with higher specs, which is actually more expensive. In other words it doesn't have that modularity ."
"The current bandwidth consumption is no longer shown in the XG and XGS."
"The response time could stand improvement."
"The solution should have the ability to be up to date with the most recent threats."
"Recently, I've had a problem with updating things."
"The solution could improve by having better security."
"LAN inbound and outbound traffic requires more control."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sophos XG is ranked 7th in Firewalls with 192 reviews. Fortinet FortiGate is rated 8.4, while Sophos XG is rated 8.2. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". Fortinet FortiGate is most compared with Cisco Secure Firewall, Netgate pfSense, Meraki MX, WatchGuard Firebox and Check Point NGFW, whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX. See our Fortinet FortiGate vs. Sophos XG report.
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Go with Sophos XG or if you have tight budget and technical expertise then can move with pFsense.
Dear Sharif.
For 150 users any firewall will work perfectly. You can choose as per your convenience, availability, price, and better implementation partner in your region. Keep a bigger box at the central location and configure SD-WAN. SOPHOS has by default SD WAN. Make sure you have secure access to the cloud and all endpoints should have endpoint protection else only firewall will not help.
Most of the cloud service providers work on any-any rule because their responsibility is network uptime and availability. Security of your setup is your responsibility.
Manageability is better in Fortinet however features are better in SOPHOS. License bundle & ATP functions are are good in SOPHOS. Support response is good in SOPHOS but you will find less tickets in FORTINET once it is implemented as per your setup.
Overall both are good for your setup. You can choose as per convenience.
Hope this will help.. Greetings .. Ravi
In my opinion, the first point of strength is the support, and FortiGate is doing a great job in terms of support. It has numerous reference guides for configuration. The other advantage is ease of management in both the UI and CLI levels. You can use FortiGate modules to protect against web and virus attacks.
Hello Sharif,
I prefer FortiGate SDWAN Devices (FortiGate) even though we also deliver Sophos to our clients.
The decentralized FortiGate devices work as firewalls with an excellent security ecosystem. FortiGate and most other items work as Hardware units or on virtual machines.
As a Telco company we have a lot of companies working in different industries with various requirements. We can support them all with FortiGate.
Our customers prefer the security features, the stable ecosystem for life cycle management, for device/user/policy management, thread detection & prevention, intrusion prevention, sandboxing, ... the low operation effort to build a stable company network that supports the need of any customer size.
In our business, we also like that the architecture of a company network can be easily changed if the customer requirements change. From single-line sites to Data Centers with high availability and Cloud integration FortiGate can be used in any design.
The different security features that can be added by the license are powerful and integrated into the management dashboard. Updates of protection mechanisms against new threads happen automatically as soon as a new protection mechanism is available when new threads occur. The security team at Fortinet is excellent.
Greetings
Andre
Hi, XG is EOL the new series is XGS, both are excellent equipment but I prefer Fortigate, why ??? DHCP slection, leader SD-WAN, many IPSEC dynamics is possible on SOPHOS but is limit the are conflicts with many IP's dynamics you need to use DDNS, SSL tunnel for remote clients, VRF, advanced routing with OSPF and BGP ("as path"). Greetings