We performed a comparison between Apache Guacamole and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."I'm using Apache Guacamole as a gateway."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"TeamViewer is a scalable solution."
"The document control is quite good."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"The product is easy to install."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"The most valuable feature of TeamViewer is its ease of use."
"The solution's USB redirection could be improved."
"The business interface is clunky and not well-documented."
"The installation and the update agent could improve."
"The stability of TeamViewer is good, but it could be better."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"TeamViewer could be more secure."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"The security could improve in TeamViewer."
Apache Guacamole is ranked 20th in Remote Access with 1 review while TeamViewer is ranked 1st in Remote Access with 85 reviews. Apache Guacamole is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Privileged Remote Access and F5 BIG-IP Access Policy Manager (APM), whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support.
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