We performed a comparison between ManageEngine Desktop Central and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, ManageEngine Desktop Central seems to be the more favorable product. Its ease of deployment, its solid set of features, its affordable pricing, and its service and support all top Microsoft Intune’s offerings.
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"The dashboard has been very useful."
"The patch management aspect of the solution is the most valuable part for us."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"All of Desktop Central's features are valuable, especially its simplicity."
"Has good functionality and is user-friendly."
"It has a useful device management feature."
"We have found the solution is capable of scaling."
"Autopilot is the most valuable feature."
"Intune's unified endpoint management platform is invaluable."
"The tool's most valuable feature is Autopilot."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The dashboards, the security, and the customization capabilities work very well for us."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"There are no dynamic changes on web pages and it's lacking visually."
"Its licensing should be improved."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"ManageEngine Endpoint Central’s scalability could be improved."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"They need to integrate more with security options."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"Could benefit from user having more control over devices."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"The configuration could be better by consolidating options and making it simpler."
More ManageEngine Endpoint Central Pricing and Cost Advice →
ManageEngine Endpoint Central is ranked 3rd in Unified Endpoint Management (UEM) with 59 reviews while Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 165 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft Intune is rated 8.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, Microsoft Entra ID, SOTI MobiControl and IBM MaaS360. See our ManageEngine Endpoint Central vs. Microsoft Intune report.
See our list of best Unified Endpoint Management (UEM) vendors and best Enterprise Mobility Management (EMM) vendors.
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ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across the network even though I have several remote locations. Considering that ManageEngine is a multi-asset and IT process manager, it enables you to effectively manage all of the assets very well and has a very intuitive and dynamic interface.
One thing I dislike about ManageEngine is their software deployment tools. It’s great for mass deployments but I wish it included one-off deployments to a single computer. Also, in order to enable the file transfer option when you are using it for the first time, you have to install a plugin. Sometimes the control center can be a little slow, too.
Microsoft Intune is robust and it allows you to deploy applications to its enrolled devices. This makes it a beneficial solution in asset management and also patching machines. It also gives you the ability to restrict user actions on their machines, which I find to be very helpful from a security standpoint. In general, Microsoft Intune’s enrollment process on devices is straightforward and easy. You can set policies, and administrators are able to guide users on how to enroll their machines. One major downside of Microsoft Intune for me is that it has inferior and poor quality device reporting.
Conclusion:
Overall, I would recommend ManageEngine because not only is it a well-developed tool, but it also provides an excellent adaptation to its interface, and I have found its implementation and use to be nothing less than exceptional.
Hi . I use both systems . Intune is simply too good to configure a system via autopilot and enforce AD/ Azure AD policy whereas Desktop Central is excellent for patching
Desktop Central is great for patch deployment and software deployment but falls short on many other fronts like correctly reporting information - I had to raise tickets to their support to get it fixed
Intune too has its issues - I does not have an inventory reporting functionality
The company portal is an app which has to be installed on the endpoint . The reporting mechanism is not on par with Desktop Central.
DC does not have the OS deployment capability ( OS Deployer is an add on) whereas Intune has the Autopilot capability built into the system to remote install the laptop including enabling bitlocker encryption
DC has strong patch deployment capability whereas its bit vague on Intune
This list goes on so Im stopping here