AppDynamics vs Catchpoint comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.2
Number of Reviews
155
Ranking in other categories
Mobile APM (3rd), Container Monitoring (3rd)
Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
Network Monitoring Software (29th), Digital Experience Monitoring (DEM) (5th)
 

Market share comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the market share of AppDynamics is 5.1% and it decreased by 19.3% compared to the previous year. The market share of Catchpoint is 0.4% and it increased by 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
Mobile APM
26.4%
Container Monitoring
24.8%
Network Monitoring Software
0.2%
Digital Experience Monitoring (DEM)
0.6%
 

Featured Reviews

SS
Mar 14, 2023
Best performance monitoring, stable, and scalable
We use the solution for performance monitoring such as latency testing to see how long it takes a customer to log in and complete their transaction. If we see any latency we look into the code to see what the issue is and correct it The solution has reduced the manual work involved in monitoring.…
Carl Funk - PeerSpot reviewer
Aug 12, 2022
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of AppDynamics is that you can easily determine the load on the application."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"The best features of AppDynamics would be the code application monitoring capabilities."
"It is used to test customer behavior on a website."
"Error analysis in the troubleshooting sections go straight to the point."
"Autodiscovery of application topology, based on real user traffic."
"The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
"Capacity planning is, in my opinion, the most useful."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint's customer service and support are valuable."
"Catchpoint provides a great amount of information."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
 

Cons

"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"This solution is expensive."
"If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"SQL statement monitoring"
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"They need to improve the consolidation of agents for the agent's installation process."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"The old user version was better, it was more user-friendly."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
 

Pricing and Cost Advice

"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."
"We do not have any issues with the price."
"Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
"I was not involved with the procurement of AppDynamic, but I believe it's expensive."
"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
"It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
"The product is a bit expensive compared to other tools."
"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"In terms of licensing fees, I believe they were slightly higher."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing is comparable to the last tool we were using."
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Top Industries

By visitors reading reviews
Educational Organization
42%
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
5%
Educational Organization
56%
Financial Services Firm
11%
Computer Software Company
9%
Retailer
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
I rate the price a two out of ten, where one is a high price and ten is a low price.
What needs improvement with Catchpoint?
It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow.
 

Comparisons

 

Also Known As

AppD, AppDynamics APM
No data available
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about AppDynamics vs. Catchpoint and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.