We performed a comparison between Catchpoint and Datadog based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Catchpoint provides a great amount of information."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The solution offers three different ways of slicing data to look for abnormalities."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint's customer service and support are valuable."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"The solution allows flexibility and heightened observability for presenting data, creating indicators, and setting service-level objectives."
"We find they have a very helpful alert system."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"It has a nice UI."
"We can handle debugging and find out why things are breaking in our applications."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"Catchpoint can be improved by focusing solely on network monitoring."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"The old user version was better, it was more user-friendly."
"It would also be nice if we had more insight into our own usage of Datadog (agents and custom metrics). They provide a usage page which does help, but it is not in real-time."
"Could be a little more user friendly."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus."
"Datadog could have a better business analysis module."
"Lacks some flexibility in the customization."
"I would like the tooling to have better integration in Slack, specifically sending out reminders to the relevant people to take breaks, do a retrospective, and specify with emojis which messages to log."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
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Catchpoint is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews. Catchpoint is rated 8.2, while Datadog is rated 8.6. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". Catchpoint is most compared with Dynatrace, ThousandEyes, Splunk Enterprise Security, AppDynamics and Selenium HQ, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability. See our Catchpoint vs. Datadog report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.