Arcserve UDP vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
7.6
Number of Reviews
42
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Backup and Recovery
3rd
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Number of Reviews
104
Ranking in other categories
eDiscovery (2nd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (2nd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (3rd)
 

Market share comparison

As of June 2024, in the Backup and Recovery category, the market share of Arcserve UDP is 1.5% and it decreased by 28.1% compared to the previous year. The market share of Commvault Cloud is 8.8% and it increased by 57.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
Unique Categories:
Disaster Recovery (DR) Software
2.3%
eDiscovery
3.5%
Cloud Backup
14.9%
 

Featured Reviews

MT
Oct 5, 2023
A stable and scalable traditional enterprise backup solution that has excellent features
We have a customer who is into manufacturing. They have multiple plants and a central server for backup. It’s a hybrid environment. It is a traditional enterprise backup software We have upgraded our customer’s product to the latest version. Our customers have been using it for the last six to…
Matt Reller - PeerSpot reviewer
Feb 15, 2024
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"Our customers are happy with the product’s functionality."
"The data protection functionality is the most valuable feature of this solution."
"The recovery part of the product is very good."
"I would recommend it if there is a general case."
"The most valuable feature is the duplication."
"The ROI is very good because of the speed of the backup."
"It allows us to back up all the servers and centrally manage them."
"It's very stable."
"One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again."
"Well documented SQL views and customizable reports, together with scripts and workflows provides ability to automate processes and ensure proper controls are in place."
"This product has allowed us to recover data when we've had issues."
"The recovery features are useful. It is easy to recover data. If something happens, we can easily recover data. We have faced ransomware issues twice, and we recovered because of Commvault."
"I can collect the target data, then we connect it to Commvault. There is not another system that can connect to our target database or target storage. This is very important for us, because there is the threat of malware right now. This can protect not only the product, but also the backup data from outside threats."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
 

Cons

"It takes much time to verify and consolidate images for backups."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Its interface can be improved. I find it unintuitive."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"Licensing can be quite difficult."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"Every time I change the disc, I have to do a full backup."
"The tool doesn't provide cloud integration in India."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"The initial setup is rather complex, especially when switching versions."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"It is a little more complicated than it really needs to be."
 

Pricing and Cost Advice

"The price of this product is high and it should be lower."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price of StorageCraft ShadowProtect is competitive in the market."
"In comparison to other vendors, it is a low-cost solution."
"As an MSP partner, I believe that the prices are fair."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"There is an annual license required for this solution and it is priced well."
"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."
"The price is a little bit high."
"Commvault's license fee is per server-based."
"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."
"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."
"Compared to other competitors and vendors the pricing is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
7%
Non Profit
7%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What do you like most about Commvault?
The convenience of backing up and restoring simultaneously is very valuable.
What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Commvault Complete Data Protection, Commvault, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Arcserve UDP vs. Commvault Cloud and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.