We compared Commvault Complete Data Protection and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"Real-time synchronization is a good feature."
"One valuable feature is unlimited backup. You can back up existing users and folders."
"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."
"The solution's stability is excellent."
"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."
"It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed."
"Rubrik is cheap, and you get good performance."
"What I like about Rubrik is that you can back up to the cloud. It is a different kind of backup where you're not archiving the tape. Rubrik is a physical appliance. It is a dedicated appliance to which you can back up, and you can also back up to another device. So, you can back up to Rubrik and then to another device. If you have more than one site, you can set up Rubrik on site A and also on site B. You can back up to the Rubrik on site A and then replicate that data to the Rubrik on site B."
"Rubrik is stable and easy to use."
"Rubrik has made the process to manage backup and recovery painless. This frees up more time to work on other projects."
"I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities."
"A Google-like file search, system scaling, and a frequent development cycle are some positives that this solution offers."
"Rubrik has brought all of our backups under a single pane of glass and made recovery extremely simple."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"The reporting is complicated and should be simplified in an upcoming release."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
"Commvault's price is quite high."
"The workflow has room for improvement."
"The product is a bit complex."
"The Office 365 protection could be improved."
"The Polaris piece could use improvement. When you get a report and you have events that are suspicious, you cannot drill down and find out why it's suspicious. You only know it's suspicious, but you don't know the root cause. Other than that, everything works well."
"There could be better reporting and better filtering."
"They support Hyper-V and it works with our CloudOut, the cloud DR, but they seem to add features for VMware first and Hyper-V gets added second or sometimes several releases after the VMware feature comes out."
"The interface is still slightly clunky and has room for improvement. They do work with us whenever we mention anything that needs to be done or anything that we want. We find that bringing up the management interface is a little slow and not as intuitive as we would like, but it's been getting better as it evolves."
"Looking at how the data is broken down, we can see the total story, but sometimes it's difficult to see how big a particular snapshot is. Across 90 days of snapshots, which one is a particularly large one? Looking at the data holistically could be a lot easier."
"Rubrik's disaster recovery capabilities could be improved."
"I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. Commvault Cloud is rated 8.6, while Rubrik is rated 9.2. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Commvault Cloud is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup, Zerto and Cohesity DataProtect, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Zerto, Dell PowerProtect DD (Data Domain) and Azure Backup. See our Commvault Cloud vs. Rubrik report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
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