We compared Cohesity DataProtect and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The product is easy to put in place. All backups are done very quickly. It's easy to perform restores. What I prefer in the product is its simplicity. There are no useless settings to define, and everything is ready after the initial setup."
"Instead of four different solutions for protecting VMs, physical servers, SQL, and NAS, we now have one solution with Cohesity that is lightning fast and has amazing features."
"The ability to essentially instantly recover a VM and have it run on the Cohesity Platform while all those bits are technically being recovered in the background is useful to us."
"Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed all issues, and answered every question in a very timely manner."
"The most valuable features of Cohesity DataProtect are SpanFS and the handling of hybrid workloads."
"We can run test scripts on production data."
"Cohesity DataProtect is more of a unified solution, which is also trying to expand for ransomware protection."
"Cohesity is a cost-effective storage designed for secondary or archival data. It also integrates well with a number of other systems, like VMware, Pure Storage, or AWS with its large array of APIs available to the user."
"It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe."
"Rubrik is an easy and automatic solution that needs no manual intervention."
"The solution's technical support team is very responsive and proactive."
"Its reporting is most valuable. I like how it reports that everything is successfully backed up. It provides a summarized report that I can give to auditors and management."
"The Live Mount feature is excellent; it's useful for the backup administrator and end user."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"They have a great PowerShell module and easy mediums to speak to the people who create and enhance them."
"Product support team is excellent, with issues typically being resolved on the same day."
"We are waiting on the AIX agent to be released."
"Add the ability to delete View Boxes and External Targets in the GUI."
"Microsoft Exchange online mailbox backups would be fantastic."
"Reporting is one area that isn't as robust as it could be."
"Better support for legacy platforms would be nice, but we should be moving off those anyway."
"The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming."
"Cohesity DataProtect can improve in the area of databases. We have had some challenges with both Cohesity and Rubrik being able to effectively back up in a timely manner the SQL Oracle workloads."
"There is limited support for legacy systems, which is something that could be improved."
"The recovery of Oracle databases is too complicated. It is not something that helps the DBA, the Database Administrator, but it should be done by the backup person like many other solutions. Everything is ready for the DBA to recover the database. It is a way of doing things, but I don't think you should give the backup people the ability to do it."
"They have what's called an organization which means different groups of access to Rubrik, but the alerting only goes to the admins. My suggestion to Rubrik is to make sure that the separate organizations or groups of users get the appropriate alerting."
"The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect."
"Troubleshooting failed backups is difficult, and deciphering the logs without the help of support is usually almost impossible."
"There could be better reporting and better filtering."
"They should give more access to the backend capabilities. From a customer point of view, you do not have access to all the features on the system. You have to engage their support to perform some of the tasks. It would be helpful for an experienced engineer to be able to go and do some of those tasks prior to contacting the support."
"There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 67 reviews while Rubrik is ranked 4th in Backup and Recovery with 83 reviews. Cohesity DataProtect is rated 9.0, while Rubrik is rated 9.2. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Cohesity DataProtect is most compared with Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Rubrik is most compared with Veeam Backup & Replication, Commvault Cloud, Zerto, Dell PowerProtect DD (Data Domain) and Azure Backup. See our Cohesity DataProtect vs. Rubrik report.
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