ASG TMON vs OpenText Real User Monitoring comparison

 

Categories and Ranking

ASG TMON
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Mainframe Management (2nd)
OpenText Real User Monitoring
Average Rating
6.2
Number of Reviews
8
Ranking in other categories
Application Performance Monitoring (APM) and Observability (45th)
 

Featured Reviews

Roland Schiradin - PeerSpot reviewer
Apr 3, 2024
Easy to install and use with good support and
The installation/usage is very easy.  Support is very good.  TMON provides a better Sysplex/CICSplex overview; OmegaMon/CICS had a limited view of a single CICS region. This is not how it works today with CICSplex and Sysplex. The same applies for OmegaMon/DB2.  The massive amount of datasets to…
YA
Oct 20, 2022
The reports and metrics we collect help us to improve our services
We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our services. We have around 100 users Real User Monitor has improved our productivity.  Real User…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."
"The reporting feature is good for us."
"The technical support is good at resolving issues."
"Real User Monitor has improved our productivity."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"Very easy to implement."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The most valuable feature is application performance monitoring."
 

Cons

"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"We would like to see support for non-Windows environments."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"This technology is considered to be older."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Some issues with login errors."
 

Pricing and Cost Advice

Information not available
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"If I compare with other vendors, other vendors are more expensive"
"Not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
17%
Comms Service Provider
10%
Government
8%
Financial Services Firm
31%
Manufacturing Company
12%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ASG TMON?
The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS.
What is your experience regarding pricing and costs for ASG TMON?
We found that, in comparison, BMC and OmegeMon were expensive.
What needs improvement with ASG TMON?
It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON. We haven't looked at the graphic tools so far, but they're on our to-do list f...
What do you like most about Micro Focus Real User Monitor?
Real User Monitor has improved our productivity.
What needs improvement with Micro Focus Real User Monitor?
Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
What is your primary use case for Micro Focus Real User Monitor?
We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve ...
 

Also Known As

TMON
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
 

Overview

 

Sample Customers

Bank of Tokyo, Vodafone, Westar Energy Inc.
Avea, Maccabi Healthcare Services, TEB