BigPanda vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
7.2
Number of Reviews
12
Ranking in other categories
IT Alerting and Incident Management (10th), AIOps (16th)
PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Number of Reviews
96
Ranking in other categories
Network Monitoring Software (5th), Cloud Monitoring Software (7th)
 

Market share comparison

As of June 2024, in the IT Infrastructure Monitoring category, the market share of BigPanda is 0.7% and it decreased by 34.7% compared to the previous year. The market share of PRTG Network Monitor is 4.2% and it decreased by 27.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
IT Alerting and Incident Management
2.4%
AIOps
2.4%
Network Monitoring Software
4.5%
Cloud Monitoring Software
9.3%
 

Featured Reviews

CS
Jul 21, 2022
Bad AI with primitive visualization and not configurable
We wanted a 'one-stop-shop' for event monitoring, visualization, and infrastructure development with AI. Unfortunately, BigPanda attempts a little bit of everything and fails at most.  The AI, in particular, was worthless. The visualization is primitive and not configurable. The only thing they…
Pierre-Anderson ELLO - PeerSpot reviewer
Nov 22, 2023
Comprehensive and effective network monitoring with user-friendly interface, diverse range of sensors, and excellent scalability
Je l’utilise pour surveiller le système de défense, les différents commutateurs et les connexions entre les différents bureaux de vente. De plus, je l’utilise pour surveiller mes différents environnements virtuels Surveillance et prise de décision proactive L’aspect le plus précieux est la gamme…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The solution is user-friendly and has good performance and certification."
"The main thing that we like about BigPanda is the user interface."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"One of the most valuable features of BigPanda is its user-friendly interface."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The best of a bad lot was the error message deduping."
"The program is very stable."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"Ability to create a dashboard inside software monitoring."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"The most valuable feature of PRTG Network Monitor is the different monitoring probes available."
"The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."
"The most valuable aspect is the diverse range of features it offers."
 

Cons

"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"BigPanda attempts a little of everything and fails at most."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The cost of this product is too high compared to New Relic."
"We had to use a partner for the deployment."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"I would like to see more updates available in this solution."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level."
"Along with more room for automation, more room for advanced configuration can be integrated into the solution."
"The technical support could respond a little bit quicker."
"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."
"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."
"PRTG Network Monitor can improve Layer 2 and Layer 3 network maps and the GUI more user-friendly. Additionally, they should bundle the features so I can monitor everything on one particular device."
 

Pricing and Cost Advice

"We pay $200,000 USD per year."
"BigPanda is cheaper than the competitors."
"The price of BigPanda is in the middle compared to other solutions."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
"The pricing is very low compared to other solutions."
"There is a license to use PRTG Network Monitor and it is annually."
"We are using the premium version of PRTG Network Monitor. The price of the solution is a bit higher than competitors but it is worth the extra money. However, it would be helpful if the price was lower."
"In my company now, we are using the free version."
"We've got the unlimited package... I believe it was around the £15,000 per year mark."
"PRTG Network Monitor is very expensive."
"I would like better pricing models for smaller businesses. The free version is fantastic, but it's too restrictive. If they could just get up to 200 sensors for a reasonable fee for on-premise, I would give PRTG my credit card right now."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
16%
Manufacturing Company
8%
Insurance Company
6%
Educational Organization
47%
Computer Software Company
9%
Government
6%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about BigPanda vs. PRTG Network Monitor and other solutions. Updated: June 2024.
787,061 professionals have used our research since 2012.