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Bitdefender GravityZone EDR vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR offers effective data security, reduces threat response times, and delivers good value, enhancing user satisfaction.
Sentiment score
5.1
Organizations report benefits from Trend Micro Deep Security, citing reduced costs, improved efficiency, and threat detection, despite some ongoing assessments.
The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.
It adds value by providing centralized control over servers and endpoints.
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR's customer service is praised for speed and responsiveness but criticized for delays and resolution issues.
Sentiment score
7.4
Trend Micro Deep Security offers generally good support with rapid responses, though improvements are needed for complex issues.
I would rate customer service and support as nine out of ten.
Whenever I raise a ticket, whether critical or high priority, their team responds immediately, often over calls, and works towards closing the request with the highest priority.
They have very professional engineers, and they often respond effectively.
A dedicated support engineer will come in within three hours.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is scalable, easy to deploy, adaptable for various environments, and receives high scalability ratings.
Sentiment score
7.7
Trend Micro Deep Security offers seamless scalability, efficient growth adaptation, and ease of deployment for diverse large enterprise environments.
I would rate the scalability of Bitdefender EDR as nine out of ten.
Trend Micro Deep Security is highly scalable.
In most organizations, they are using a mix of these security solutions.
You can install it on a script basis for Linux and Windows.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, seamless integration, efficiency, and minimal false positives, despite minor server communication issues.
Sentiment score
7.7
Trend Micro Deep Security is highly stable and effective in threat protection, with strong support and minimal downtime reported.
It has been extremely stable throughout our usage, with no major disturbances.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
 

Room For Improvement

Bitdefender GravityZone EDR faces challenges with exclusions, reporting, usability, features, pricing, and support, needing overall improvement.
Trend Micro Deep Security needs improvements in integration, compatibility, setup, protection, support, and communication for enhanced user experience.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
User experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
 

Setup Cost

Bitdefender GravityZone EDR offers competitive, flexible pricing and tailored agreements, appealing to enterprise users for its cost-effectiveness.
Trend Micro Deep Security's pricing is high but justified by extensive features and ease of use for enterprises.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
 

Valuable Features

Bitdefender GravityZone EDR offers comprehensive, reliable endpoint protection with easy management, advanced threat detection, and centralized cloud control.
Trend Micro Deep Security offers comprehensive, scalable protection with integration, compliance support, and user-friendly management for hybrid infrastructures.
The features I find most effective for threat detection include centralized control policy distribution.
It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection.
It is well-suited for state government customers who require a complete sense of security.
Trend Micro Deep Security offers valuable features such as virtual patching, which allows me to manage server downtime challenges by taking care of threats.
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
61
Ranking in other categories
Endpoint Detection and Response (EDR) (11th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
94
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.4%, down 2.5% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 43.2% mindshare, up 42.3% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.4%
CrowdStrike Falcon10.3%
Microsoft Defender for Endpoint9.8%
Other77.5%
Endpoint Detection and Response (EDR)
Virtualization Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Deep Security43.2%
Sophos Virtualization Security16.9%
Entrust CloudControl15.3%
Other24.599999999999994%
Virtualization Security
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Avnish Kumar - PeerSpot reviewer
Virtual patching has protected critical workloads and reduced downtime across financial environments
The best features Trend Micro Deep Security offers include virtual patching and comprehensive protection from multiple modules such as anti-malware, web reputation, firewall, integrity monitoring, and log inspection. It is very user-friendly, easy to understand, and helps us integrate multiple products with Deep Security. The user-friendly aspect and integration of Trend Micro Deep Security have helped my team significantly. For example, we can integrate our SIEM product, Active Directory, and multiple platforms. If an operations engineer cannot find something or forgets about a suspicious activity, we can identify the suspicious thing with the help of the SIEM. With Active Directory, we maintain our compliance, checking which server has Deep Security and which does not. By integrating these solutions, we effectively maintain compliance in our environment. Trend Micro Deep Security has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise24
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Deep Security
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
871,829 professionals have used our research since 2012.