We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"Forensics is a valuable feature of Fortinet FortiEDR."
"This is stable and scalable."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Ability to get forensics details and also memory exfiltration."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is stable and scalable."
"It is a stable product."
"The initial setup is straightforward."
"It's good for large organizations. It's able to handle a lot of users."
"The most valuable features of Symantec Endpoint Security are endpoint protection, antivirus, firewall, and policy creation."
"Symantec End-User Endpoint Security is scalable."
"The valuable features are device control, SONOR, and anti-virus."
"It's good at detecting signature-based stuff and stopping that."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"Automated virtual patching is a good feature."
"In terms of valuable features, I would say its intrusion prevention. Each and every IP connecting to the server gets scanned so we know everyone who is accessing our server and we can block whichever IP's do not belong to us at the firewall."
"They release timely updates and have efficient prediction features for threat detection."
"Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe."
"There is a degree of set it and forget it in regards to the actual endpoints and what you can do with the console, which is nice."
"There's useful monitoring on offer."
"It provides security and protection. The endpoint firewall is valuable."
"The file integrity and log inspection are game-changing features for us."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution should address emerging threats like SQL injection."
"The solution is not stable."
"The SIEM could be improved."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"The technical support could be a bit better."
"Reporting in this solution needs improvement."
"I think the CPU dependence should be enhanced."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"It's not cheap."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
"We have had some issues when it drains some of the resources of the server."
"The price could be reduced."
"If I had more reporting, the product would be an A plus."
"Deep Security's reporting functionality could be improved."
"The initial setup needs improvement, as it was a bit challenging."
"Sometimes the patching is a bit slow."
"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security and Kaspersky Endpoint Security for Business.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.