We compared CrowdStrike Falcon and Fortinet FortiEDR based on our user's reviews in several parameters.
CrowdStrike Falcon is praised for its strong threat detection capabilities, advanced technology, and effective incident response, with user-friendly interface and proactive threat hunting. Fortinet FortiEDR offers advanced threat detection, efficient security, and seamless integration, with emphasis on improving user interface and usability. CrowdStrike Falcon focuses on real-time monitoring, while Fortinet FortiEDR highlights flexible deployment options and scalability.
Features: CrowdStrike Falcon stands out for its robust threat detection, advanced machine learning, and proactive threat hunting capabilities. Fortinet FortiEDR excels in advanced threat detection, efficient endpoint security, and flexible deployment options with scalability.
Pricing and ROI: The setup cost for CrowdStrike Falcon is described as straightforward and hassle-free, requiring minimal effort. Users appreciate the flexible and customizable licensing options. Meanwhile, Fortinet FortiEDR also offers a straightforward setup process with minimal effort required. Customers are satisfied with the flexibility and options provided for licensing., CrowdStrike Falcon delivers significant ROI with improved cybersecurity and threat detection capabilities, while Fortinet FortiEDR also provides positive ROI according to user feedback.
Room for Improvement: CrowdStrike Falcon could improve its user interface, reporting capabilities, integration options, detection accuracy, customer support, and system performance. Fortinet FortiEDR could benefit from enhancements in its user interface, setup process, documentation, training resources, reporting capabilities, and dashboards.
Deployment and customer support: The reviews for CrowdStrike Falcon indicate that the duration to establish the tech solution varies among users, with some taking three months for deployment and others only needing a week for setup. In contrast, Fortinet FortiEDR has users reporting either three months for deployment and an additional week for setup or just one week for both., Users highly praised the customer service of CrowdStrike Falcon, finding the team responsive, knowledgeable, and reliable. On the other hand, customers expressed satisfaction with Fortinet FortiEDR's customer service, noting excellent assistance and guidance.
The summary above is based on 70 interviews we conducted recently with CrowdStrike Falcon and Fortinet FortiEDR users. To access the review's full transcripts, download our report.
"We are happy with CloudStrike's ease of use and touch notification."
"The initial setup is a very fast process."
"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"The most valuable feature is the activity dashboard because it gives you a holistic view of your environment from a security standpoint."
"The scalability is good."
"Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"The setup is pretty simple."
"The product detects and blocks threats and is more proactive than firewalls."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The product's initial setup phase is very easy."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The overall cost of CrowdStrike Falcon could be reduced."
"CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."
"I would also like to see the endpoint firewall component produce some level of logging and feedback."
"It would be nice if they did have some sort of Active Directory tie-in, whether that be Azure or on-prem. Sometimes, it is difficult for us to determine if we are missing any endpoints or servers in CrowdStrike. We honestly don't have a great inventory, but it would be nice if CrowdStrike had a way to say this is everything in your environment, Active Directory-wise, and this is what doesn't have sensors. They try to do that now with a function that they have built-in, but I have been unsuccessful in having it help us identify what needs a sensor. So, better visibility of what doesn't have a sensor in our environment would be helpful."
"The price is too high."
"The management reporting functionality needs to be improved."
"The console is not user-friendly or visually appealing and has room for improvement."
"The dashboard area must be improved. We have integration with Splunk, and we are creating a dashboard there. Their dashboard area must be up to date. It should have more details and more options to create the reports and things like that."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Cannot be used on mobile devices with a secure connection."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"I haven't seen the use of AI in the solution."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews. CrowdStrike Falcon is rated 8.8, while Fortinet FortiEDR is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Fortinet FortiEDR is most compared with Fortinet FortiClient, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform. See our CrowdStrike Falcon vs. Fortinet FortiEDR report.
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