We performed a comparison between Kaspersky Endpoint Security for Business and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Kaspersky Endpoint Security for Business is commended for its extensive cross-platform protection, user-friendly interface, and compatibility with third-party software. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Kaspersky users requested improvements in security and stability. They also want better documentation, faster malware scanning, enhanced encryption, and improved remote management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Users say that Kaspersky’s support is helpful and responsive, whether it comes from resellers, partners, or the vendor. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some reported that Kaspersky Endpoint Security for Business is straightforward to setup, while others find it more complex and time-consuming. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users gave mixed feedback on the price of Kaspersky Endpoint Security for Business. Some found it reasonable while others thought it was expensive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Our reviewers said that Kaspersky Endpoint Security for Business has proven to be a solid investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The stability is very good."
"Ability to get forensics details and also memory exfiltration."
"It is stable and scalable."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The policies are easy to make and controlled by the Kaspersky Administrative Security Center, which comes at no additional costs."
"When comparing Kaspersky Endpoint Security to any other solution, Our customers like mostly the reliability, and the ability to defend against viruses, worms, and attacks. It is easy to use and very light on the end-user machine's resources."
"It is an effective solution. It provides a wide range of security and defense features."
"The stability has been good."
"The solution is secure."
"It has improved our performance and deployment."
"It's excellent at detecting viruses."
"The performance is good. It doesn't use a lot of resources, which is crucial for us."
"The initial setup is very simple and straightforward."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"The most valuable features of Symantec Endpoint Security are endpoint protection, antivirus, firewall, and policy creation."
"The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
"Scalability."
"The solution is completely scalable."
"The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."
"Easy to use solution."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Making the portal mobile friendly would be helpful when I am out of office."
"Detections could be improved."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"ZTNA can improve latency."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution is not stable."
"The support needs improvement."
"I'd like Kaspersky to be more stable and secure."
"The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit."
"There should be some AI involved. We already have machine learning involved in recent releases but machine learning should be more enhanced in the upcoming versions."
"The application updates and drive encryption are lacking."
"The licensing fees could be reduced."
"It would be preferable if the product were more proactive and more modern in its approach to security and protection."
"It slows down the system sometimes, and it has the occasional false positive where it deems something a virus when it isn't."
"When we connect to the solutions' website they block out our VPN connection. This causes us some difficulties."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"Difficult to set up on older systems."
"There are limitations because everyone these days has hybrid working; however, the endpoint does not work for us unless we are connected to a VPN, which is a major limitation."
"Sometimes tech support is a bit slow to find a solution."
"The Centralized Management could be improved."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
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Kaspersky Endpoint Security for Business is ranked 12th in Endpoint Protection Platform (EPP) with 111 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, Fortinet FortiClient, CrowdStrike Falcon, ESET Endpoint Protection Platform and Trend Micro Apex One, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Kaspersky Endpoint Security for Business vs. Symantec Endpoint Security report.
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