We performed a comparison between Cortex XDR by Palo Alto Networks and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Some customers were impressed with Palo Alto’s support, while others reported mixed experiences. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Cortex XDR creates value by ensuring system and data security rather than a financial return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"Ability to get forensics details and also memory exfiltration."
"The product detects and blocks threats and is more proactive than firewalls."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"If there are multiple alerts, the app will automatically create and rate an event instead of going through each one."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"Monitoring is most valuable."
"This software helps us understand any issues that may arise when someone is not at work."
"The stability of this product is very good."
"Stability is one of the features we like the most."
"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."
"It is very easy to use and keeps us secure."
"It is a solid antivirus security product."
"I like the intrusion prevention and Sonar features."
"Some of the features that were important were a built-in firewall and device control."
"Easy to use solution."
"We never expect downtime. There is also great ease of use for my admins."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The SIEM could be improved."
"The solution is not stable."
"FortiEDR can be improved by providing more detailed reporting."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"The solution lacks real-time, on-demand antivirus."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"The solution could improve by providing better integration with their own products and others."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"There is no local support for Symantec products in Hong Kong."
"It would be nice to have customized reports integrated on the main console with no additional DB server or BI server."
"This solution needs better compatibility with services and applications."
"The solution should have more integration with other platforms."
"Must push to EXE files to the endpoints."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"Overall, the price could be reduced."
"It can maybe send notifications when there is an update and everything is successful."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Trellix Endpoint Security and Check Point Harmony Endpoint, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Kaspersky Endpoint Security for Business. See our Cortex XDR by Palo Alto Networks vs. Symantec Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.