We performed a comparison between Trellix Endpoint Security and Cortex XDR by Palo Alto Networks based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security is highly valued for its easy administration options and reliability. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness. Cortex XDR by Palo Alto Networks presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. However, Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education.
Service and Support: Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems. Some customers were impressed with Palo Alto support, while others reported mixed experiences.
Ease of Deployment: The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise. Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning.
Pricing: Some find Trellix’s price reasonable and competitive, while others believe it could be lowered. Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers.
ROI: Trellix Endpoint Security provides significant time savings. Cortex XDR creates value by ensuring system and data security rather than a financial return on investment.
Comparison Results: Trellix Endpoint Security is preferred over Cortex XDR. Users said Trellix's comprehensive management capabilities enable effortless administration of all programs from a single console. Cortex XDR received mixed reviews for its initial setup, customer service, and pricing.
"It has been great for us. Previously, we didn't have a solution to protect us, especially from malware, whereas now, we are getting protection up front, especially from the malware attacks coming through emails or endpoints."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"The product integrates security into one tool instead of having third-party security tools."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The ability to hunt that IM data set or the identity data set at the same time is valuable. As incident response professionals, we are very used to EDRs and having device process registry telemetry, but a lot of times, we do not have that identity data right there with us, so we have to go search for it in some other silo. Being able to cross-correlate via both datasets at the same time is something that we can only do in Def"
"It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment."
"The dashboard is customizable."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"The most valuable for us is the correlation feature."
"I've found the solution to be highly scalable for enterprises."
"The initial setup is easy."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"The primary reason the solution is good is because of its ease-of-use."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
"The product’s stability and security features enhance user protection and organizational security."
"It also allows multifunctionality within a single platform."
"The initial setup of Trellix Endpoint Security was straightforward."
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"Dynamic Application Containment."
"The mobile app support for Android and iOS is difficult and needs improvement."
"The licensing is a nightmare and has room for improvement."
"365 Defender has multiple subsets, including Defender for Cloud Apps. When integrating Defender for Cloud Apps with apps on third-party cloud platforms like AWS or GCP, there are limitations on our ability to control user activities. If Microsoft added more control over third-party products, that would be a game-changer and help us quite a lot."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"At times, there may be delays in the execution of certain actions and their effects."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"I would like to see some additional features related to email protection included."
"Impact on system performance is horrible, adding a lot of delays for users."
"Managing the product should be easier."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"The solution could improve by providing better integration with their own products and others."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"The licensing model is complex to understand. It requires expertise to explain how the licensing works. You need expertise to guide you through the subscription plan."
"We would like to see all the features available on cloud."
"The solution needs to offer better local technical support."
"On the next release, they should build an easier way to see a repair option within the McAfee icon on your system tray. If there was an issue, you should be able to contact the user or just right-click on "repair". That would be a very good feature to add. That could be a place of improvement, just adding that button, or customizing it."
"I've encountered minor challenges related to encryption."
"With McAfee, if there is a zero-day vulnerability, you have to download the patch for it from the McAfee website, then apply it to your endpoint."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"I would like to have the ability to have more control over the deployment in the next release. If you have this console in the cloud, you cannot make pilot groups for deploying the agents. We only have the current group. So, as soon as you inject the software, it will go directly into production, which doesn't work for us. We need to build up pilot groups slowly. We already requested to have this feature on the cloud, and we are still waiting."
"Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trellix Endpoint Security is rated 8.0. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trend Micro Apex One, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Trend Micro Deep Security and Kaspersky Endpoint Security for Business. See our Cortex XDR by Palo Alto Networks vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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