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Bitdefender GravityZone Extended Detection and Response (XDR) vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone Ext...
Ranking in Endpoint Detection and Response (EDR)
38th
Ranking in Extended Detection and Response (XDR)
29th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Network Detection and Response (NDR) (17th)
Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
15th
Ranking in Extended Detection and Response (XDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Ransomware Protection (4th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.5%, up from 0.3% compared to the previous year. The mindshare of Intercept X Endpoint is 1.6%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.6%
Bitdefender GravityZone Extended Detection and Response (XDR)0.5%
Other97.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

SB
Technical Director at CINETIC IT
Integration with security operations centers improves risk analytics but technical support could use enhancement
Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection and response could be better because the technical team operates detection and response, which is automatic and included in the price. Cloud console could be added as a feature. There is currently no cloud console. They could add this on-premise console to Bitdefender GravityZone Extended Detection and Response (XDR).
AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"The product is easy to use."
"Bitdefender GravityZone Ultra Plus is highly stable."
"The threat detection rates are exceptionally good, better than most of the competition."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"The solution has best-in-breed technology and scores very highly on efficacy rates."
"The quarantine computer functionality is very good for me."
"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."
"This solution can be used with any device, mobiles, desktops, or any appliances."
"Sophos Intercept X is easy to install and has a lower price than similar solutions."
"The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources."
"It is easy to interact with, and its cost is also good."
"A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client."
"Technical support is responsive and adept."
"The initial setup is simple."
"I have found the most valuable feature to be the EDR."
 

Cons

"Detection and response is a disadvantage that could be improved."
"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"Adding a feature like Data Loss Prevention would be beneficial."
"The solution must improve its management features."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"Some customers would like additional features that aren't available through the current GravityZone platform."
"It could be a bit easier to implement."
"This solution is not in the high ratings on many of the top review sites. This solution has to be near the top for me to continue using it."
"The endpoint detection and response (EDR) technology has room for improvement because the information that it gives us to resolve our problems is poor nowadays."
"The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature."
"They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention."
"We would like more application control in order to be able to schedule times and access."
"I would like the solution to have more functions and to be more user-friendly."
"As for improvement, more notifications or emails about what to watch out for globally would be nice. For instance, information about the spread of a current phishing campaign or ransomware would be very helpful. I find that I have to dig in the back to find out what is happening on the global scene for things to be aware of."
 

Pricing and Cost Advice

"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"On a per-user basis, my company has to pay a certain amount of money."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
"You can purchase a license for one to three years."
"It was fairly and reasonably priced."
"I have found the price of Sophos Intercept X to be reasonable."
"They offer both monthly and yearly licenses."
"The pricing is quite expensive compared to the rest. I would rate the pricing a four out of ten; one is expensive, and ten is cheap."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
14%
Educational Organization
7%
Outsourcing Company
7%
Computer Software Company
14%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise1
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What needs improvement with Bitdefender GravityZone Ultra Plus?
Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection ...
What is your primary use case for Bitdefender GravityZone Ultra Plus?
I work as a reseller for Bitdefender GravityZone Extended Detection and Response (XDR). My clients are using the Endpoint Risk Analytics feature. I use Bitdefender GravityZone Extended Detection an...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Also Known As

GravityZone Ultra Plus
Sophos Intercept X
 

Overview

 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Flexible Systems
Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. Intercept X Endpoint and other solutions. Updated: December 2025.
880,490 professionals have used our research since 2012.