Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2022
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Number of Reviews
86
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Number of Reviews
767
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Robotic Process Automation (RPA) category, the market share of Blue Prism is 9.7% and it decreased by 14.5% compared to the previous year. The market share of UiPath is 28.8% and it increased by 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
Unique Categories:
No other categories found
No other categories found
 

Q&A Highlights

JD
Jun 29, 2021
 

Featured Reviews

Mohamed Salah Baccouche - PeerSpot reviewer
Feb 24, 2023
Way more efficient for debugging than other tools but the UI is complicated
Our company uses the solution's automation processes to develop a fleet of robots for one of our clients. To date, we have developed more than 40 robots.  We also have clients in the banking and insurance industries.  We currently use both the 6.10.2 and 7.0 versions of the solution.  The solution…
BalkishanSingh - PeerSpot reviewer
Dec 12, 2019
Constantly updated, and the activities available in Studio are enough to automate all types of tasks
I would like to see the computer vision activity updated. There should be a click-event-update activity present in the UI Studio where we can click a link and the result should act as a button. Right now, this feature is not available in such conditions. The OCR should be made faster to save more time. If I am buying production licenses from UiPath it should provide at least two or three nonproduction licenses for further use. The Studio should be made interactive like Orchestrator. The debug option in Studio is not working on breakpoints, which is an issue that I have already highlighted in the forum.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find the stability and the ease of reusing code design valuable."
"The object design way of implementing things actually brings a lot of reusability for us because you can design your objects once and leverage them in multiple automations."
"Blue Prism is stable enough."
"I like the solution’s simplicity in process and objects. The solution has very clear guidelines and demarcation on processes and objects which is not present in other tools. The tool’s architecture is also very simple and clear. The product’s licensing model is also very simple. Other tools do not have such a simple licensing model."
"The overall package from Blue Prism is valuable. I cannot pinpoint one certain part."
"It has a centrally managed infrastructure, and it is secure. Our client was using it because of its ease of use. They had already identified some workflows that were trained on Blue Prism RPAs. It was much more convenient for them to preselect Blue Prism as compared to other vendors."
"My company decided to go with Blue Prism because of the security it provides."
"It is good for transactions that are very straightforward. It works very nicely with the structured data. It is user-friendly. It is easy to implement and easy to understand."
"The most valuable feature of UiPath is its usability. It's very easy to understand."
"Our stability is great. You rarely have any downtime, once you build it."
"Studio and StudioX are really powerful tools."
"UiPath is a no-code automation tool that saves me a lot of time when developing workflows."
"The automation and speed of the platform are the most valuable features of UiPath."
"The most valuable feature is Studio, which allows developers to specifically focus on development."
"Starting with UI automation is valuable as it mirrors users' existing workflows, building their confidence before expanding into more powerful automation methods."
"The solution has freed up employee time. It depends on the process, however, if I had to take an average, it is probably freeing up one full-time person, which is eight hours. On a monthly basis, around 150 hours are saved for a medium process."
 

Cons

"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."
"Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation."
"Blue Prism features two layers of documentation. If we could make it in one layer, then it would be easy to develop, and it would take less time for developers to complete the task."
"They have OCR technology, but it's not that great."
"I don't like that it is so limited, anything that you do feels limited in your capabilities."
"They should incorporate more functionalities in the analytics tool."
"The UI is more complicated than other tools."
"Its front end is not very good for things like screen scraping. UiPath and AA are very good for that. Blue Prism's license is costlier than UiPath and AA. They should be improving its price. Its artificial intelligence and cognitive features are not that strong enough. Cognitive automation should be their next area of improvement. The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism. It is tough to find variables and get the code in place. You have to open the whole bonnet of the car to get things in place. Their training should also be improved. UiPath and AA have their learning communities. They provide free of cost basic certification. As a result, you get trained workforce in the market that can directly work on projects, but this is not the case with Blue Prism. It is costly to get the resources trained, which increases the overall cost of getting a resource for Blue Prism. Their tech support can also be improved. Many times, the issues that should have been addressed by L1 have gone to L2."
"Looking to go from structured to unstructured data, then UiPath needs to be able to handle understanding natural language and scanning of documents which are not well-written or visible, in terms scanning quality. These are probably the easiest target areas to improve on first."
"A self-coding robot can be a very useful tool in the future."
"I'm not sure if UiPath completely supports Slack automation. I've seen tutorials that show you can automate in Slack, however, I've had some real problems with the process."
"If UiPath could interact with more popular applications currently available, it would be highly beneficial."
"UiPath should offer an on-demand cloud-type model where you can get bots for five minutes, ten minutes, an hour, or whatever duration you need."
"I would like a better ability to connect and integrate with other software systems."
"The company needs to continue to develop artifical intelligence capabilities."
"While it is still the best, the usability for end-users without programming experience can be improved."
 

Pricing and Cost Advice

"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."
"It is a bit higher in cost as compared to Automation Anywhere and UiPath. The rate also differs from client to client. Margins are also important when it comes to costing and licensing. There are some additional costs involved besides the standard licensing costs. You have the development team cost, which includes the project manager, development team, analyst, and testers. You also need a team manager. You also have the tools cost, architecture cost, platform cost, and the licensing cost of each bot."
"Blue Prism is an expensive solution, especially in Southeast Asia, while in Europe and the UK, it can be considered moderate in terms of cost."
"My clients tend to feel that the overall implementation cost is a little high."
"Blue Prism is quite costly."
"Blue Prism is less expensive than some of the other RPA solutions."
"Our licensing fees are approximately $5,000 USD per year."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
"When it comes to back office licenses, why can't we have parallel processors running on one back office license? I understand the commercial aspect, but when you have servers and a node locked license, you should be able to use the license from different instances."
"UiPath's cost is acceptable."
"Licensing should be reduced and price should be cut down a bit."
"UiPath is more affordable than Automation Anywhere and Blue Prism, which is the most expensive."
"UiPath is quite expensive and whatever additional components you want to use will have additional costs."
"The vendor gave us a 30-day money-back guarantee. We were fine with that. We saw improvement during that time and kept the solution."
"UiPath is more expensive than Automation Anywhere."
"Our licensing fees are approximately $140,000 USD annually, which includes all of the bots, Orchestrator, and the Studio."
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Answers from the Community

JD
Jun 29, 2021
Jun 29, 2021
@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?
See 2 answers
Rony_Sklar - PeerSpot reviewer
Jul 20, 2020
@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?
Mohammed Tafazal - PeerSpot reviewer
Jun 29, 2021
For any RPA tool it required have a generic /universal governance model where  1. sponsor or Head of RPA implementation 2. Business analysts 3.Architects(solution/technical) 4.Developers ( Full stack - Build, Test and SIT) 5.Scrum master or Sprints head or Project manager 6. QA ( Test automation) - optional Above generic governance model/structure roles for handling any kind of RPA process. One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following: Drive RPA in the business, training teams, and increasing awareness of RPA in those. Calculate the criticality and quality of the developed solutions, ensuring the application of best practices. Monitor the operation of bots and guarantee that execution SLAs (service-level agreement) are met. Follow and report the main development stages. Guarantee the execution of established governance processes. Guarantee the continual improvement of processes and tools. Business Continuity Requirements: To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters. For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing. This will helps in business continuity.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Learn More

 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Blue Prism vs. UiPath and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.