We performed a comparison between Pega Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable features are the loops to lookup tables to read the data."
"I am impressed with the tool's recording feature."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"It is really flexible in what it can do."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"The workflow system is very intuitive."
"The differentiation between unattended and attended bots is valuable, as well as being able to do portions of a process that are unattended coupled with portions that are attended. We can get human interaction, all within the same product."
"There is a good support network. Their response time is good. They will find a solution within two days."
"It is easy to use as drag-and-drop features are present."
"There is a recording feature that copies each step of a task. You can automate every process via this recording. It's a cool feature that helps you define the variables."
"The most valuable features of this solution are that it is powerful and easy to use."
"The tool's most valuable features are document processing and AI Center."
"With the robotics and management of Orchestrator, we are able to kick things off. We are starting to get more out of the scheduling of these and into more on demand triggered events, such as a RESTful service calls and things of that nature."
"In UiPath, REFramework is useful for different use cases with predefined code templates. There are well-established steps. There is a step for code marginalization. Similarly, there are separate steps for initialization and processing. For closing an application process, a step is there. So, it is very well modularized for getting the transaction data. If there is one exception or anything wrong happens with an application, it will log the exception in the orchestrator and send an email. It can also close your applications and end data processing. So, everything is well organized and separated, and we can log the exceptions separately in the queues as business exceptions or application exceptions. We can have the complete report of a particular queue."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"The development experience needs to be improved."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"The way integration classes are created could be improved."
"The orchestration needs to be better."
"I would like to improve the tool's integration features and stability."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"Some of the documentation that UiPath has around the technical specifications, from a security perspective, are very factual and comprehensive, but they don't have an audience, like CIOs who need to approve this solution. Therefore, the documentation is one area where I might smooth the process out a bit, since the audience is different from the way the documentation is written as technical specifications."
"It can be improved in terms of platform integration. It is platform-independent, but it should be easy to integrate with different platforms, such as Windows, Linux, Cloud, etc. If I am using AWS for my server response, I should be able to integrate that into UiPath."
"I don't know if I was doing something wrong, and I did get assistance from the UiPath guys on this, but sometimes UiPath wasn't able to find an element on the screen."
"The price always has room for improvement."
"When it comes to decision-making, the robot will work based on what we feed it. It will not take any decision at runtime the way a human can. If they can put more intelligence in the robot for decision-making, it will definitely be beneficial for us. For example, if something is not working and it can dynamically decide at runtime what would be the next step, it will be beneficial."
"I faced a problem when a new version of UiPath Studio didn't work with an older version of the packages that were part of our project. The problem is that when I have to change something just a bit, I actually have to rebuild the automation with new versions of these libraries. There is no backward compatibility."
"UiPath is quite expensive compared to Power Automate. That's the main difference, and we have to purchase a new license for every feature."
"I would like UiPath to add built-in ticketing to Orchestrator so you can raise a ticket directly to the vendor inside the solution and send the error information. We have to build our own error-handling process, which is an enormous task."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Pega Robotic Process Automation is rated 7.6, while UiPath is rated 8.8. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and WorkFusion, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Tungsten RPA. See our Pega Robotic Process Automation vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
