Box vs IBM FileNet comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
4th
Average Rating
8.4
Number of Reviews
39
Ranking in other categories
Cloud Storage (9th), Digital Asset Management (2nd), Document Management Software (1st), Content Collaboration Platforms (2nd)
IBM FileNet
Ranking in Enterprise Content Management
6th
Average Rating
8.2
Number of Reviews
94
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Enterprise Content Management category, the market share of Box is 3.7% and it decreased by 42.5% compared to the previous year. The market share of IBM FileNet is 14.4% and it increased by 68.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
Cloud Storage
15.4%
Digital Asset Management
7.5%
No other categories found
 

Featured Reviews

PG
Jul 17, 2023
A stable and inexpensive solution that can be used to share files with external clients securely
Box is a very secure means to share files with external clients Box has improved our collaboration with our clients. We do not necessarily have to give them frequent updates because they can find it themselves. The most valuable feature of Box is security. Working on documents in real-time is…
Moshe Elbaz - PeerSpot reviewer
Jan 23, 2024
A stable content management solution for document management
IBM FileNet is an enterprise content management solution. We use the solution for document management in the legal, insurance, and banking sectors We're implementing an on-premise solution. We're handling the installation of the product and customizing it to build a customized application…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The collaboration of the solution is good."
"The application is very light in terms of uploading and downloading files."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"Box is very simple and effective, so I prefer Box."
"The solution is scalable."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"​It is very stable and reliable."
"The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"Gves us the ability to create an end-to-end [document] transaction."
"The most valuable feature is access control."
"Instead storing our documents offsite, we are storing all of our documents electronically."
"It is a faster, robust solution. The platform compatibility is very good."
"The product is very stable."
 

Cons

"Better integration with other solutions is needed."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"One thing that Box would benefit from is a records management component."
"Tasks and comments could be easier to see, report, search, and manage."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The integration with other products should be improved."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"It may be a little complex to implement and take some effort."
"What I would like to see is more integration."
"It could be simpler to use, considering multiple use cases."
"The FileNet API seems like it is very difficult and not transparent."
"A little better control into the ACLs of FileNet and databases."
 

Pricing and Cost Advice

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Better sign a full year's contract to get a discount."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Box's pricing is excellent."
"Box needs to improve with their pricing in terms of licensing costs."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"The platform is inexpensive."
"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."
"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"FileNet is not cheap, but you absolutely get what you pay for. ​"
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
"It has reduced operating costs by reducing the amount of manual work needed."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
7%
Financial Services Firm
5%
Manufacturing Company
4%
Financial Services Firm
22%
Computer Software Company
13%
Government
10%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What needs improvement with Box?
One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting pu...
What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a ten out of ten, where one is cheap and ten is expensive.
What needs improvement with IBM FileNet?
The user interface of IBM content management, including the ability to customize screens without the need for coding, could be improved. Customers can use it to split the screen, enhancing its suit...
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Find out what your peers are saying about Box vs. IBM FileNet and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.