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Cisco Secure Endpoint vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
Sentiment score
5.6
VMware Carbon Black Endpoint offers strong protection, reducing malware and saving 10% in costs, showing significant value within six months.
 

Customer Service

Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
Sentiment score
6.3
VMware Carbon Black's support is knowledgeable yet occasionally slow, with variability in global and local assistance quality.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
Chief Technology Officer at Future Point Technologies
Regarding the technical support of Broadcom, they are responsive and helpful.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
Sentiment score
7.1
VMware Carbon Black Endpoint is praised for scalability and ease of deployment, despite some challenges with report generation.
Cisco Secure Endpoint is definitely scalable.
Chief Technology Officer at Future Point Technologies
 

Stability Issues

Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
Sentiment score
7.5
VMware Carbon Black Endpoint is generally stable and efficient, with minor integration issues and occasional latency quickly addressed.
We have not encountered any problems.
Chief Technology Officer at Future Point Technologies
 

Room For Improvement

Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
VMware Carbon Black Endpoint needs better integration, user interface, system compatibility, pricing, support, and enhanced features for improved client satisfaction.
The forensic capabilities need enhancement, especially for deep forensic data collection.
Chief Technology Officer at Future Point Technologies
 

Setup Cost

Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
VMware Carbon Black's pricing is high and inflexible, with users preferring user-based over endpoint-based licensing options.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
Chief Technology Officer at Future Point Technologies
 

Valuable Features

Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
VMware Carbon Black Endpoint offers advanced threat detection, cloud management, machine learning, and centralized control for efficient incident management.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
Chief Technology Officer at Future Point Technologies
I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic.
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
34th
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Cisco Security Portfolio (8th)
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
37th
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Security Incident Response (6th), Ransomware Protection (8th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cisco Secure Endpoint is 1.3%, down from 1.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.8%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cisco Secure Endpoint1.3%
VMware Carbon Black Endpoint1.8%
Other96.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.
report
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Government
8%
Healthcare Company
6%
Financial Services Firm
12%
Computer Software Company
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise21
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Cisco AMP for Endpoints
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Cisco Secure Endpoint vs. VMware Carbon Black Endpoint and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.