We performed a comparison between Cisco Secure Endpoint and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: CrowdStrike Falcon comes out on top in this comparison due to its impressive threat detection capabilities.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product detects and blocks threats and is more proactive than firewalls."
"It is stable and scalable."
"The stability is very good."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"Fortinet is very user-friendly for customers."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"It helps us to identify the threats according to the behavior of any process that is running on any particular system. It helps immensely to identify any malicious behavior on any endpoints."
"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."
"CrowdStrike Falcon offers a comprehensive dashboard that is highly effective in protecting against and blocking external infiltration attempts."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"Easy to use, intelligent, and stable threat detection software."
"The detection and response console is the most valuable feature."
"Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon."
"We find the solution to be a bit expensive."
"ZTNA can improve latency."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The only minor concern is occasional interference with desired programs."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution is not stable."
"It could be improved in connection with artificial intelligence and IoT."
"The user interface is dull."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"It does not include encryption and decryption of local file shares."
"The integration of the Cisco products for security could be better in the sense that not everything is integrated, and they aren't working together. In addition, not all products are multi-tenant, so you can't separate different customer environments from each other, which makes it a little bit hard for a managed service provider to deliver services to the customers."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"On the firewall level, they were lagging a little bit behind, but they are running up again. I have full trust in the new 3000 series of firewalls where we would also be able to look more into the traffic that we're monitoring and get more security layers in our services. That would definitely be a big step."
"The detection time has room for improvement."
"The console is not user-friendly or visually appealing and has room for improvement."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"I have worked with their technical support on several problems that were never fully resolved."
"They need to strengthen the forensic capabilities of this product, for e-discovery."
"Falcon could include more integrative features."
"I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better."
Cisco Secure Endpoint is ranked 9th in Endpoint Detection and Response (EDR) with 44 reviews while CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews. Cisco Secure Endpoint is rated 8.6, while CrowdStrike Falcon is rated 8.8. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Check Point Harmony Endpoint, VMware Carbon Black Endpoint and Cisco Umbrella, whereas CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint. See our Cisco Secure Endpoint vs. CrowdStrike Falcon report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Protection Platform (EPP) vendors.
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